Modern Slavery Statement
Modern Slavery Statement for Carpet Cleaners Surrey
This Modern Slavery Statement sets out the steps taken by Carpet Cleaners Surrey to prevent modern slavery and human trafficking in our operations and supply chains. We are committed to conducting our business ethically, transparently, and in a manner that respects human rights and upholds the dignity of every individual.
Our Organisation and Supply Chains
Carpet Cleaners Surrey provides professional carpet and upholstery cleaning services to residential and commercial customers. Our supply chain primarily includes suppliers of cleaning products, machinery, personal protective equipment, office equipment, and ancillary services such as waste management and facilities maintenance.
We recognise that the risk of modern slavery may be higher in certain sectors and in lower tiers of the supply chain. We therefore work continuously to identify and mitigate any risks relating to forced labour, human trafficking, child labour, or exploitative working conditions.
Zero-Tolerance Policy on Modern Slavery
Carpet Cleaners Surrey has a zero-tolerance policy towards all forms of modern slavery and human trafficking. This applies to our own operations, our employees, agency workers, contractors, and every supplier and business partner with whom we work.
We expect all individuals and organisations associated with our business to share this commitment. Any confirmed instance of modern slavery within our operations or supply chain will result in immediate and decisive action, which may include termination of contracts, reporting to relevant authorities, and support for affected individuals where appropriate.
Supplier Standards and Due Diligence
We are committed to working only with suppliers who uphold high standards of ethical conduct. As part of our due diligence processes, we assess new suppliers on their labour practices, working conditions, and adherence to applicable laws.
Our supplier requirements include: compliance with labour and employment laws; prohibition of forced, bonded, or involuntary labour; prohibition of child labour; respect for working hours, wages, and benefits as set by law; and maintaining a safe and healthy working environment. Suppliers are expected to cascade these standards throughout their own supply chains.
Supplier Audits and Monitoring
To support our zero-tolerance stance, Carpet Cleaners Surrey undertakes proportionate supplier audits and monitoring activities. These may include questionnaires, document reviews, and where appropriate, on-site visits. We prioritise audits for suppliers in higher-risk categories, such as those operating in sectors or regions where labour rights abuses are more prevalent.
Where we identify areas of concern, we engage with the supplier to develop corrective action plans with clear timelines. Failure to implement agreed improvements or evidence of continued non-compliance may result in suspension or termination of the business relationship.
Training and Awareness
We provide training and guidance to relevant staff to help them understand modern slavery risks, recognise potential warning signs, and follow appropriate escalation procedures. This includes personnel involved in procurement, contract management, site supervision, and recruitment.
We also promote awareness among our wider workforce so that all team members understand our values and their responsibility to act if they have concerns about potential exploitation or unethical practices.
Reporting Channels and Whistleblowing
Carpet Cleaners Surrey encourages all employees, agency workers, suppliers, and other stakeholders to raise concerns about modern slavery or unethical conduct at the earliest opportunity. Concerns can be reported through internal management channels or via our existing whistleblowing procedures.
We are committed to ensuring that individuals who report concerns in good faith do so without fear of retaliation or adverse consequences. All reports will be treated seriously, handled sensitively, and investigated promptly. Where appropriate, we will cooperate fully with law enforcement and regulatory bodies.
Continuous Improvement and Annual Review
We recognise that the fight against modern slavery is an ongoing responsibility that requires continuous improvement. Carpet Cleaners Surrey is committed to strengthening our policies, procedures, and due diligence activities over time, guided by legal requirements, best practice, and feedback from stakeholders.
This Modern Slavery Statement will be reviewed at least annually by our senior management team to ensure it remains effective and up to date. As part of this review, we will consider audit findings, any reported incidents, evolving risks within our supply chains, and opportunities to enhance training and engagement.
By maintaining a clear zero-tolerance approach, robust supplier oversight, accessible reporting channels, and regular review, Carpet Cleaners Surrey aims to play a responsible role in helping to eradicate modern slavery and protect the rights and wellbeing of all people connected with our business.
