Modern Slavery Statement

Illustration representing a Modern Slavery Statement commitmentOur Modern Slavery Statement sets out a clear and uncompromising commitment to preventing slavery, servitude, forced labour, and human trafficking in every part of our operations. We maintain a zero-tolerance policy toward any form of exploitation, and we expect the same standard from all employees, contractors, and business partners. This modern slavery commitment is embedded in our values, governance, and day-to-day decision-making.

We recognise that modern slavery risks can exist in complex supply chains, recruitment practices, and outsourced services. For that reason, we apply due diligence measures designed to identify, assess, and reduce risk before it becomes harm. Our approach is based on prevention, accountability, and continuous improvement, supported by leadership oversight and internal controls.

Supplier audit process highlighting ethical compliance checksWe require all suppliers to comply with our ethical trading requirements and contractual standards. Before onboarding and during ongoing relationships, suppliers may be subject to supplier audits, document checks, and risk-based assessments. These reviews help us monitor labour conditions, payment practices, working hours, identity verification, and the use of subcontractors. Where issues are identified, we expect prompt corrective action and reserve the right to suspend or end the relationship if necessary.

To strengthen this modern slavery policy, we provide staff with guidance on recognising warning signs such as restricted movement, withheld wages, coercive recruitment fees, and unsafe living conditions. Training is targeted to teams that manage procurement, supplier relationships, and people operations, ensuring that risk awareness is practical and relevant. Prevention remains more effective when employees understand what exploitation can look like and how to respond quickly.

Confidential reporting channels for modern slavery concernsWe also maintain clear and accessible reporting channels so concerns can be raised without fear of retaliation. Reports may be made through internal management routes or through established whistleblowing processes, and every concern is reviewed promptly and confidentially. Protection from retaliation is essential to our modern slavery statement, because workers and stakeholders must feel safe to speak up when something seems wrong.

If a concern is substantiated, we act decisively. Our response may include further investigation, engagement with suppliers, remediation plans, employee support, or referral to the appropriate authorities. We believe that responsible action must balance enforcement with victim-centred support, especially where vulnerable individuals may need assistance and protection.

Senior leadership overseeing modern slavery risk managementOur governance framework assigns responsibility for oversight of this statement to senior leadership, with regular reporting on risk, compliance, and remediation activity. The effectiveness of our modern slavery due diligence is measured through supplier audit results, training completion, incident reporting, and the closure of corrective actions. This helps ensure that our policies are not merely written commitments but active controls.

We are committed to an annual review of this modern slavery declaration to keep it aligned with legal expectations, business changes, and emerging risk areas. Each review considers the adequacy of our controls, the outcome of supplier audits, the quality of reporting channels, and any lessons learned from investigations or remediation work. The findings inform updates to policies, procedures, and training content.

Annual review of anti-slavery policies and supply chain controlsThrough this ongoing process, we aim to uphold the highest standards of ethical conduct and protect the dignity and rights of all people connected to our business. Our anti-slavery commitment applies across operations and supply chains, and we will continue to strengthen it through vigilance, transparency, and accountability. We expect everyone who works with us to share responsibility for preventing exploitation and supporting a fairer, safer working environment.

Surrey Carpet Cleaners

A clear Modern Slavery Statement outlining zero tolerance, supplier audits, reporting channels, governance, and annual review across operations and supply chains.

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What Our Customers Say

Excellent on Google
4.9 (10)

Fantastic service--prompt, friendly, and the stains are gone for good! Would certainly recommend!

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J

Excellent service provided by a professional team. They arrived promptly, worked efficiently, and left the area spotless. Ducts were sanitized perfectly.

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T

In the last two or three years, Rug Cleaners Surrey has assigned us two fantastic, reliable, and hardworking cleaners.

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T

Super impressed with Carpet Cleaners Surrey! My carpet has never looked better. For sure, I'll recommend them.

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N

Very happy with the company. The cleaners were professional and left everything spotless. Quick and easy booking.

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L

Upholstery Cleaning Services Surrey makes sure my Airbnb always looks its best. They never miss a detail and complete all tasks quickly. They are also flexible with appointments and take care of all cleaning needs, even laundry.

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M

The service at End of Lease Cleaners Surrey was outstanding. The cleaner arrived right on time, was extremely professional, and delivered a detailed deep clean for every part of my apartment.

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S

Carpet Cleaners Surrey delivered outstanding service. The professional cleaners made sure my property was spotless, cleaning every area with precision.

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M

The service from Carpet Cleaners Surrey is second to none. Over the past few months, their friendly staff have made sure our home is always spotless. Returning home to such a clean environment is wonderful.

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K

We had professional house cleaning last week. The individual was prompt, polite, organized, and got everything done efficiently. Great work.

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